Terms & Conditions

By placing an order you confirm that you have read and accept these terms.

You can contact us at any time at homeasylithuania@gmail.com.

An order is considered placed once payment is completed. An order confirmation is sent by email.

All prices are in euros and include VAT. Delivery within Lithuania is free.

Payments are processed in Shopify's secure checkout. We never store your card details.

Orders are shipped with Omniva or LP Express and usually arrive within 2–4 business days.

Please check the condition of the parcel on delivery and note any damage on the courier's document.

Consumers may withdraw from the contract within 14 days of receiving the goods without giving a reason.

Notify us at homeasylithuania@gmail.com.

Returned items must be unused, in original condition and packaging. Refunds are issued within 14 days of receiving the return.

A 2-year statutory guarantee applies. If goods are not as described, you may request repair, replacement, a price reduction or termination of the contract.

Personal data is processed under the GDPR and our privacy policy.

For any questions, please email homeasylithuania@gmail.com. We will get back to you as soon as possible and work with you to find a solution.